Privacy and data protection policy

We take your privacy seriously.

Read on for details of how we protect your data.

Contents

1. Introduction

This privacy and data protection policy (“Policy”) outlines the personal information that we (“enerlace”, “we”, “us” or “our”) gathers, how we use that personal information, and the options you have to access, correct, or delete such personal information.

The person responsible for privacy and data protection at enerlace is:

Andrew Clifton
TGU enerlace
TTI – Technologie-Transfer-Initiative GmbH an der Universität Stuttgart (TTI GmbH)
Nobelstrasse 15
70569 Stuttgart
Germany

If you have any questions about this policy or how we use your personal data, please get in touch.

2. What data we collect about you

We collect data about you through many different ways. These include, but are not limited to:

  • when you use our website
  • when you contact us directly by phone or email
  • when you register to receive marketing communications
  • when you contact us through third-party services such as social media, online communities or messaging services
  • when you create a help request
  • when you register for, or attend, events that we host, co-host, or help organise.

In line with legislation and best practice, we endeavour to only ever collect the minimum amount of personal data necessary.

3. How we protect your data

We make significant efforts to protect your data. Examples of how we do this include:

  • The minimum possible number of people will have access to your data.
  • We will only share your data with trusted third parties when absolutely necessary and when you have agreed to this in advance, for example to organise an event or to deliver a newsletter.

4. How we use your data

We use the data you provide to us for legitimate business purposes. This may include, but is not limited to, contacting you about goods, services, events, and other things that may be relevant to you our your business.

If you feel that we have used your data inappropriately, please get in touch to discuss this.

5. How we retain your data

We will retain your data for as long as is needed to provide you with the services described in this document, or to meet our legal obligations.

In some situations you can request that we delete your data. We will do this as far as allowed by our own legal obligations.

6. Your rights to your data

You have certain rights to your data that you can exercise. These include, but are not limited to:

  • Access
  • Correction
  • Deletion
  • Portability

Please contact us to exercise these rights.

7. Privacy and data protection for users of www.enerlace.de

The following refers explicitly to users of the www.enerlace.de website.

7.1 Service provider

Information about the publisher of this website can be found here.

The publisher decides alone or jointly with others on the purposes and means of processing personal data (e.g. names, contact details, etc.).

If you have any comments or questions about this website please contact us.

7.2 Cookies and third-party services

We use cookies on this site to store limited information about how you interact with the site. In line with EU legislation, we have identified several different types of cookies:

  • Strictly necessary cookies are are required for the operation of the website. These cookies expire after 182 days (6 months).
  • Cookies set by recommended third-party services. We use some carefully selected third-party services to enhance this website. However, we have no control over how your data are used. You may choose to block these but the functionality of the website may be affected.
  • Analytics cookies. These optional cookies allow us to understand how people interact with this is website.

We do not collect personally-identifiable information.

A list of all cookies used by us or third parties on this site can be obtained by clicking on the “show cookie and service settings” button, below.

We also use some third-party services to deliver the website. These could take many different forms, including (but not limited to) scripts, content, and images.

  • necessary services are used to provide the layout, fonts, and other core features. Without these services this website will not work as intended.
  • recommended services enhance this website. You can block these services, but the functionality of the website may be affected.

Details can be obtained by clicking on the “show cookie and service settings” button, below.

We try to keep this list up-to-date. If you notice any unlisted cookies or services, please get in touch.

7.3 Google Analytics

If you agree to it when setting your cookie preferences, this website will use Google Analytics. Google Analytics helps us understand how visitors engage with this website. It reports website trends using cookies and web beacons without identifying individual visitors. Individual IP addresses are anonymised.

The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (also “Google”).

Details of how Google Analytics handles user data can be found in their privacy policy.

7.4 Demographic characteristics at Google Analytics

This website uses the function “demographic characteristics” of Google Analytics.

It can be used to generate reports that contain information about the estimated age, gender and interests of visitors to the site. This data comes from interest-based advertising by Google as well as from visitor data from third parties.

It is not possible to assign the data to a specific person.

You can deactivate this function at any time. You can do this through the ad settings in your Google Account or by generally prohibiting the collection of your data by Google Analytics, as explained in the section “Objection to data collection”.

7.5 Order processing

To fully comply with the legal data protection requirements, we have concluded a contract with Google for order processing.

7.6 Objection to data processing

You can choose not to allow analytics cookies or optional third-party services when setting your cookie and services preferences for this site.

In addition to setting site-specific preferences, you can prevent the collection of your data by Google Analytics using a browser add-on developed by Google.

8. Privacy and data protection for subscribers to our marketing communications

On this website and elsewhere you may be given the option to subscribe to our marketing communications.

We will only use your private data to administer your account and provide the products and services you request.

You may unsubscribe from these communications at any time. You can do this by clicking the “unsubscribe” link from within the email, or by contacting us. For more information on our privacy practices, and how we are committed to protecting and respecting your privacy, please review the rest of this policy.